Effective Date: 14th August, 2026

At shop.nisfeman.com, we want you to have a smooth shopping experience. Please read our shipping and exchange policy before placing your order.

Shipping

• We currently offer delivery within Pakistan.
• Orders are usually dispatched within 1–3 business days after confirmation.
• Estimated delivery time is 2–5 business days, depending on your location.
• Delivery times may be longer during sales, holidays, or unforeseen circumstances.
• Customers are responsible for providing a complete and accurate delivery address and contact number.
• Once an order has been dispatched, changes to the delivery address may not be possible.
• Shipping charges, if applicable, will be displayed at checkout or communicated before order confirmation.

Exchanges

• We offer exchanges only. We do not offer refunds or cash returns.

An item may be exchanged if:

• You received the wrong item, size, or color.
• The item arrived damaged or defective.
• You would like to exchange the item for another available size or color, subject to availability.

Exchange Conditions

• Exchange requests must be made within 3 days of receiving your order.
• Items must be unused and in their original condition.
• All original tags, packaging, and accessories must be intact.
• Items showing signs of use, washing, damage, or alteration will not be eligible for exchange.
• Sale, discounted, customized, or promotional items are not eligible for exchange.
• Exchanges are subject to product availability.

How to Request an Exchange

To request an exchange, contact us at +92-345-882-9000 / info@nisfeman.com within the eligible exchange period. Please provide:

• Your order number.
• A photo/video of the item, if applicable.
• The reason for the exchange.
• The details of the item you would like to exchange with.
• Our team will review your request and provide the next steps.

Exchange Shipping

If the exchange is due to receiving a wrong, damaged, or defective item, shop.nisfeman.com will cover the applicable exchange shipping costs.

For exchanges due to size, color, or personal preference, the customer is responsible for return/exchange shipping charges.

Important

We strongly recommend checking the size guide and product details before placing your order. Placing an order confirms that you have read and accepted this Shipping & Exchange Only Policy.

For questions or exchange requests:

WhatsApp: +92-345-882-9000
Email: info@nisfeman.com
Instagram: @nisfeman